/* Open Ticket Page Styles */
.open-ticket-page {
    min-height: 100vh;
    background: linear-gradient(135deg, var(--bg-gradient-start) 0%, var(--bg-gradient-end) 100%);
    padding: 2rem 0;
}

/* Header Styles */
.page-header {
    margin-bottom: 2rem;
}

.header-content {
    display: flex;
    justify-content: space-between;
    align-items: center;
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 2rem;
}

.header-text {
    flex: 1;
}

.page-title {
    display: flex;
    align-items: center;
    gap: 1rem;
    margin: 0;
    font-size: 2.5rem;
    font-weight: 700;
    color: var(--text-primary);
    text-shadow: 0 2px 4px rgba(0,0,0,0.1);
}

.page-title i {
    font-size: 3rem;
    color: var(--accent-color);
    filter: drop-shadow(0 2px 4px rgba(0,0,0,0.2));
}

.page-subtitle {
    margin: 0.5rem 0 0 0;
    font-size: 1.1rem;
    color: var(--text-secondary);
    font-weight: 400;
}

.header-actions {
    display: flex;
    gap: 1rem;
}

/* Content Wrapper */
.content-wrapper {
    max-width: 1400px;
    margin: 0 auto;
    padding: 0 2rem;
}

/* Card Styles */
.ticket-form-card {
    width: 100%;
    margin: 0 auto;
    background: var(--card-bg);
    border-radius: 20px;
    box-shadow: 0 20px 40px rgba(0,0,0,0.1);
    overflow: hidden;
    border: 1px solid var(--border-color);
}

.card-header {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--secondary-color) 100%);
    color: white;
    padding: 2rem;
    display: flex;
    align-items: center;
    gap: 1.5rem;
}

.header-icon {
    width: 60px;
    height: 60px;
    background: rgba(255,255,255,0.2);
    border-radius: 15px;
    display: flex;
    align-items: center;
    justify-content: center;
    backdrop-filter: blur(10px);
}

.header-icon i {
    font-size: 1.8rem;
    color: white;
}

.header-content {
    flex: 1;
}

.card-title {
    margin: 0;
    font-size: 1.5rem;
    font-weight: 600;
}

.card-subtitle {
    margin: 0.5rem 0 0 0;
    opacity: 0.9;
    font-size: 0.95rem;
}

.card-body {
    padding: 2rem;
}

.card-footer {
    background: var(--bg-secondary);
    border-top: 1px solid var(--border-color);
    padding: 1.5rem 2rem;
}

.footer-actions {
    display: flex;
    justify-content: flex-end;
    gap: 1rem;
}

/* Form Sections */
.form-section {
    margin-bottom: 2rem;
    padding: 1.5rem;
    background: linear-gradient(135deg, var(--card-bg) 0%, rgba(255, 255, 255, 0.05) 100%);
    border: 1px solid var(--border-color);
    border-radius: 15px;
    transition: all 0.3s ease;
    position: relative;
    overflow: hidden;
}

.form-section::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 4px;
    background: linear-gradient(90deg, var(--accent-color), var(--accent-hover));
    opacity: 0.8;
}

.form-section:hover {
    box-shadow: 0 8px 25px rgba(0, 0, 0, 0.15);
    transform: translateY(-3px);
    border-color: var(--accent-color);
}

.form-section[data-section="subject"] {
    border-left: 4px solid var(--accent-color);
}

.form-section[data-section="project"] {
    border-left: 4px solid var(--accent-color);
}

.form-section[data-section="department"] {
    border-left: 4px solid var(--accent-color);
}

.form-section[data-section="priority"] {
    border-left: 4px solid var(--accent-color);
}

.form-section[data-section="service"] {
    border-left: 4px solid var(--accent-color);
}

.form-section[data-section="custom-fields"] {
    border-left: 4px solid var(--accent-color);
}

.form-section[data-section="message"] {
    border-left: 4px solid var(--accent-color);
}

.form-section[data-section="attachments"] {
    border-left: 4px solid var(--accent-color);
}

/* Form Row for Desktop */
.form-row {
    display: flex;
    gap: 2rem;
    margin-bottom: 2rem;
}

.form-row .form-section {
    flex: 1;
    margin-bottom: 0;
}

/* Better desktop layout for form sections */
@media (min-width: 1024px) {
    .form-section {
        margin-bottom: 2.5rem;
    }
    
    .card-body {
        padding: 3rem;
    }
    
    .modern-input,
    .modern-select,
    .modern-textarea {
        padding: 1.25rem 1.5rem;
        font-size: 1.1rem;
    }
    
    .section-header {
        padding: 1.5rem 2rem;
    }
    
    .section-header h6 {
        font-size: 1.3rem;
    }
}

.section-header {
    display: flex;
    align-items: center;
    gap: 1rem;
    margin-bottom: 1.5rem;
    padding: 1rem 1.5rem;
    background: linear-gradient(135deg, color-mix(in srgb, var(--accent-color) 10%, transparent) 0%, color-mix(in srgb, var(--accent-color) 5%, transparent) 100%);
    border-radius: 10px;
    border-left: 4px solid var(--accent-color);
    position: relative;
}

.section-header::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: linear-gradient(135deg, color-mix(in srgb, var(--accent-color) 5%, transparent) 0%, transparent 100%);
    border-radius: 10px;
    pointer-events: none;
}

.section-header i {
    font-size: 1.5rem;
    color: white;
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: var(--accent-color);
    border-radius: 8px;
    backdrop-filter: blur(10px);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
}

.section-header h6 {
    margin: 0;
    font-size: 1.2rem;
    font-weight: 700;
    color: var(--text-primary);
    text-transform: uppercase;
    letter-spacing: 1px;
    text-shadow: 0 1px 2px rgba(0, 0, 0, 0.1);
}

/* Form Controls */
.form-group {
    margin-bottom: 1.5rem;
}

.form-label {
    display: block;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 0.5rem;
    font-size: 0.95rem;
}

.required {
    color: var(--error-color);
    font-weight: 700;
}

.modern-input,
.modern-select,
.modern-textarea {
    width: 100%;
    padding: 1rem 1.25rem;
    border: 2px solid var(--border-color);
    border-radius: 12px;
    font-size: 1rem;
    transition: all 0.3s ease;
    background: var(--input-bg);
    color: var(--text-primary);
}

.modern-input:focus,
.modern-select:focus,
.modern-textarea:focus {
    outline: none;
    border-color: var(--accent-color);
    box-shadow: 0 0 0 3px rgba(var(--accent-color-rgb), 0.1);
    transform: translateY(-2px);
}

.modern-textarea {
    resize: vertical;
    min-height: 120px;
    font-family: inherit;
}

/* Validation Styles */
.modern-input.is-invalid,
.modern-select.is-invalid,
.modern-textarea.is-invalid {
    border-color: var(--error-color);
    box-shadow: 0 0 0 3px rgba(239, 68, 68, 0.1);
}

.modern-input.is-invalid:focus,
.modern-select.is-invalid:focus,
.modern-textarea.is-invalid:focus {
    border-color: var(--error-color);
    box-shadow: 0 0 0 3px rgba(239, 68, 68, 0.2);
}

/* File Upload Styles */
.attachments-area {
    background: var(--bg-secondary);
    border: 2px dashed var(--border-color);
    border-radius: 15px;
    padding: 2rem;
    transition: all 0.3s ease;
    text-align: center;
}

.attachments-area:hover {
    border-color: var(--accent-color);
    background: rgba(var(--accent-color-rgb), 0.02);
}

.attachments-container {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 1rem;
}

.file-input-wrapper {
    position: relative;
    overflow: hidden;
    width: 100%;
    max-width: 500px;
    cursor: pointer;
}

.file-input {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    opacity: 0;
    cursor: pointer;
    z-index: 10;
    pointer-events: auto;
}

.file-input-label {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 2rem;
    background: var(--card-bg);
    border: 2px dashed var(--border-color);
    border-radius: 12px;
    cursor: pointer;
    transition: all 0.3s ease;
    text-align: center;
    min-height: 150px;
    position: relative;
    z-index: 1;
}

.file-input-label:hover {
    border-color: var(--accent-color);
    background: rgba(var(--accent-color-rgb), 0.05);
}

.file-input-label.drag-over {
    border-color: var(--accent-color);
    background: rgba(var(--accent-color-rgb), 0.1);
    transform: scale(1.02);
}

.file-input-label.has-file {
    border-color: var(--success-color);
    background: rgba(var(--success-color-rgb), 0.05);
}

.file-input-label.has-file .file-text {
    color: var(--success-color);
    font-weight: 700;
}

.file-input-label i {
    font-size: 3rem;
    color: var(--accent-color);
    margin-bottom: 1rem;
}

.file-text {
    font-size: 1.1rem;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 0.5rem;
}

.file-info {
    font-size: 0.9rem;
    color: var(--text-secondary);
}

.attachments-actions {
    margin-top: 1.5rem;
    text-align: center;
    display: flex;
    justify-content: center;
    gap: 1rem;
}

.attachments-actions .btn {
    min-width: 150px;
}

.attachment-item {
    position: relative;
    margin-bottom: 1rem;
    width: 100%;
    display: flex;
    justify-content: center;
}

.attachment-item .form-group {
    width: 100%;
    max-width: 500px;
    text-align: center;
}

.remove-attachment {
    position: absolute;
    top: -0.5rem;
    right: -0.5rem;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: var(--error-color);
    color: white;
    border: none;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: all 0.3s ease;
    z-index: 10;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
}

.remove-attachment:hover {
    background: var(--error-hover);
    transform: scale(1.1);
}

.remove-attachment i {
    font-size: 0.875rem;
}

/* Button Styles */
.btn {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.875rem 1.75rem;
    border: none;
    border-radius: 10px;
    font-size: 1rem;
    font-weight: 600;
    text-decoration: none;
    cursor: pointer;
    transition: all 0.3s ease;
    text-transform: none;
}

.btn-primary {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--secondary-color) 100%);
    color: white;
    box-shadow: 0 4px 15px rgba(var(--primary-color-rgb), 0.3);
}

.btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 25px rgba(var(--primary-color-rgb), 0.4);
}

.btn-secondary {
    background: var(--bg-secondary);
    color: var(--text-primary);
    border: 2px solid var(--border-color);
}

.btn-secondary:hover {
    background: var(--border-color);
    transform: translateY(-2px);
}

.btn-outline-primary {
    background: transparent;
    color: var(--accent-color);
    border: 2px solid var(--accent-color);
}

.btn-outline-primary:hover {
    background: var(--accent-color);
    color: white;
    transform: translateY(-2px);
}

.btn.disabled,
.btn:disabled {
    opacity: 0.6;
    cursor: not-allowed;
    transform: none !important;
    box-shadow: none !important;
}

.btn.disabled:hover,
.btn:disabled:hover {
    transform: none !important;
    box-shadow: none !important;
}

.submit-btn {
    min-width: 150px;
    justify-content: center;
}

/* Responsive Design - Tablet */
@media (max-width: 1024px) {
    .header-content {
        padding: 0 1.5rem;
    }
    
    .content-wrapper {
        padding: 0 1.5rem;
    }
    
    .ticket-form-card {
        max-width: 100%;
    }
    
    .form-row {
        gap: 1.5rem;
    }
}

/* Responsive Design - Mobile */
@media (max-width: 768px) {
    .open-ticket-page {
        padding: 1rem 0;
    }
    
    .header-content {
        flex-direction: column;
        align-items: flex-start;
        gap: 1rem;
        padding: 0 1rem;
    }
    
    .page-title {
        font-size: 2rem;
    }
    
    .page-title i {
        font-size: 2.5rem;
    }
    
    .content-wrapper {
        padding: 0 1rem;
    }
    
    .ticket-form-card {
        margin: 0;
        border-radius: 15px;
    }
    
    .card-header {
        padding: 1.5rem;
        flex-direction: column;
        text-align: center;
        gap: 1rem;
    }
    
    .header-icon {
        width: 50px;
        height: 50px;
    }
    
    .card-body {
        padding: 1.5rem;
    }
    
    .form-row {
        flex-direction: column;
        gap: 1rem;
    }
    
    .form-section {
        padding: 1rem;
        margin-bottom: 1.5rem;
    }
    
    .section-header {
        padding: 0.75rem 1rem;
        gap: 0.75rem;
    }
    
    .section-header i {
        width: 28px;
        height: 28px;
        font-size: 1.2rem;
    }
    
    .section-header h6 {
        font-size: 1rem;
    }
    
    .footer-actions {
        flex-direction: column;
    }
    
    .btn {
        width: 100%;
        justify-content: center;
    }
}

@media (max-width: 480px) {
    .page-title {
        font-size: 1.75rem;
    }
    
    .page-title i {
        font-size: 2rem;
    }
    
    .card-header {
        padding: 1rem;
    }
    
    .card-body {
        padding: 1rem;
    }
    
    .attachments-area {
        padding: 1rem;
    }
    
    .file-input-label {
        padding: 1.5rem;
    }
    
    .file-input-label i {
        font-size: 2rem;
    }
    
    .attachments-container {
        gap: 0.5rem;
    }
    
    .attachment-item .form-group {
        max-width: 100%;
    }
    
    .file-input-wrapper {
        max-width: 100%;
    }
}

/* CSS Variables Fallbacks */
:root {
    --success-color: #10B981;
    --success-color-rgb: 16, 185, 129;
    --error-color: #EF4444;
    --error-hover: #DC2626;
    --accent-color-rgb: 0, 224, 155;
}

/* Dark Mode Support */
body.dark .ticket-form-card {
    background: var(--card-bg-dark);
    border-color: var(--border-color-dark);
}

body.dark .form-section {
    background: linear-gradient(135deg, var(--card-bg-dark) 0%, rgba(255, 255, 255, 0.02) 100%);
    border-color: var(--border-color-dark);
}

body.dark .section-header {
    background: linear-gradient(135deg, rgba(255, 255, 255, 0.05) 0%, rgba(255, 255, 255, 0.02) 100%);
    border-left-color: var(--primary-color);
}

body.dark .section-header i {
    background: rgba(255, 255, 255, 0.05);
    color: var(--primary-color);
}

body.dark .attachments-area {
    background: var(--bg-secondary-dark);
    border-color: var(--border-color-dark);
}

body.dark .file-input-label {
    background: var(--card-bg-dark);
    border-color: var(--border-color-dark);
}

/* Animation */
@keyframes fadeInUp {
    from {
        opacity: 0;
        transform: translateY(30px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

@keyframes slideInLeft {
    from {
        opacity: 0;
        transform: translateX(-30px);
    }
    to {
        opacity: 1;
        transform: translateX(0);
    }
}

@keyframes pulse {
    0% {
        transform: scale(1);
    }
    50% {
        transform: scale(1.05);
    }
    100% {
        transform: scale(1);
    }
}

.ticket-form-card {
    animation: fadeInUp 0.6s ease-out;
}

.form-section {
    animation: slideInLeft 0.8s ease-out;
    animation-fill-mode: both;
}

.form-section:nth-child(1) { animation-delay: 0.1s; }
.form-section:nth-child(2) { animation-delay: 0.2s; }
.form-section:nth-child(3) { animation-delay: 0.3s; }
.form-section:nth-child(4) { animation-delay: 0.4s; }
.form-section:nth-child(5) { animation-delay: 0.5s; }
.form-section:nth-child(6) { animation-delay: 0.6s; }
.form-section:nth-child(7) { animation-delay: 0.7s; }
.form-section:nth-child(8) { animation-delay: 0.8s; }

.section-header:hover {
    animation: pulse 0.3s ease-in-out;
}

/* Enhanced hover effects */
.form-section:hover .section-header {
    background: linear-gradient(135deg, rgba(255, 255, 255, 0.2) 0%, rgba(255, 255, 255, 0.1) 100%);
    transform: translateX(5px);
    transition: all 0.3s ease;
}

.form-section:hover .section-header i {
    transform: rotate(5deg) scale(1.1);
    transition: all 0.3s ease;
}